Shipping policy

At Neon Cabin, we are committed to ensuring that your order is delivered securely and within the expected timeframe. Please review the details of our shipping process below.

Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Once your order has been dispatched, you will receive a confirmation email containing tracking information.

Shipping Timeline

  • Standard delivery takes 8–10 business days from the date of dispatch.

  • Delivery times may vary depending on your location and courier service availability.

Shipping Partners

  • We partner with reliable courier services to provide consistent and secure delivery.

  • Tracking details will be provided so you can monitor your shipment.

Important Notes

  • Business days exclude weekends and public holidays.

  • While rare, delays may occur due to customs clearance or courier disruptions.

  • If your order does not arrive within the expected timeframe, please contact our support team for assistance.

Customer Support

For any shipping-related inquiries, please contact us:

  • Email: neoncabin100@gmail.com

  • Phone: +27 62 904 5871 


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